Setup guide
Connect your devices to 1app.energy.
Use a provider guide for API details, or continue through onboarding when 1app.energy can verify your account directly.
Supported setup paths
A controlled connection path
Know what happens before a device starts syncing.
Access is verified first
New credentials are checked with the provider before a connection is saved.
You choose the right device
Where an account has more than one plant or device, onboarding asks you to select the one for this home.
Only supported features appear
Monitoring and controls depend on the verified provider, device and current rollout stage.
Choose your connection
Start with the provider account you already use.
Native apps remain the right place for commissioning, firmware and specialist device settings. These paths connect supported data and controls to 1app.energy.
Prepare account details
Open a step-by-step guide
Use these guides when you need to prepare an API key, account number, token or hub serial before connecting.
Smart tariff · API key and account numberOctopus EnergyOpenFind the account number and API key needed to sync supported tariff data.Open Octopus guideSolar and battery · Sign-in or API keySolisCloudOpenSign in with SolisCloud and tick Data Access and Device Control. Use an API key only if your inverter is already linked to Axle or another control app.Open SolisCloud guideEV charger · Hub serial and API keymyenergi zappiOpenGenerate a myenergi API key and find the hub serial used to verify the charger account.Open zappi guideEvent monitoring · Home Assistant tokenAxle EnergyOpenGenerate the Axle Home Assistant token used to verify Axle event monitoring in 1app.energy.Open Axle guideVerified connection
Continue through onboarding
Choose a supported inverter at sign-up first, then add the rest during setup. Use the account that owns each device: 1app.energy verifies access before saving the connection and only shows the features that provider supports.
Solar and battery · Beta rolloutLuxpowerTek hybrid inverterOpenSign in with LuxpowerTek Cloud, then select the plant and inverter you want to connect.Start with LuxpowerTekSolar and battery · Monitoring rolloutSunsynk monitoringOpenUse Sunsynk Connect during onboarding so the selected inverter can be verified for monitoring.Start with SunsynkSolar and battery · Monitoring-only betaSigEnergy monitoringOpenConnect with your SigEnergy account for monitoring. Smart Control remains off during this rollout.Start with SigEnergyHeat pump · Official Daikin partnershipDaikin heat pumpOpenSign in with Daikin Europe; 1app.energy never receives your Daikin password. Starts in monitoring, and Heat Pump Autopilot stays off until you turn it on.Add Daikin during setupHeat pump · Monitoring onlyMitsubishi heat-pump monitoringOpenUse the MELCloud or MELCloud Home account that owns a compatible Mitsubishi heat pump. Monitoring only is available in 1app.energy; setup, schedules and direct control remain in the Mitsubishi-native app.Add Mitsubishi during setupEV charger · Monitoring + beta controlsHypervoltOpenUse the Hypervolt account that owns the charger so 1app.energy can verify access. Monitoring is supported; Boost, Eco, Super Eco and Stop are beta controls once you turn on EV Smart Control. Charging targets stay in Hypervolt.Add Hypervolt during setupEV charger · SupportedOhmeOpenUse the Ohme account email and password, then choose the charger if the account has more than one. Charger state and planned charging show beside the rest of the home.Add Ohme during setupEV charger · Supported where compatiblePod PointOpenUse the Pod Point account that owns the charger so 1app.energy can verify access. Charger state and selected charge history sit in 1app.energy; mode controls are available only where enabled, while ready-by targets and full scheduling remain in Pod Home.Add Pod Point during setupHot water · Monitoringmyenergi eddiOpenFound automatically from the same myenergi account as your zappi. Hot-water diversion shows separately from EV charging.Add eddi during setupSmart tariff · Tariff syncEDF EnergyOpenUse the EDF account email, password and account number, or an EDF API key if EDF gave you one. Syncs eligible EDF tariff rates and smart-charging times.Add EDF during setupNeed help with a connection?
We will help you verify the right setup path.
If a credential is rejected or a provider screen has changed, send us a screenshot from inside the app and we will review the next step.